Video Call Centers by
transform customer service and support with intelligent automated call routing for live face-to-face video
conversations between customers and remote agents.
TelePresence Tech manages the Teleportel Cloud that is an integrated and complete video contact center solution to manage and control the entire service process automatically. Customers will be able to connect through the Cloud to a dedicated server to initiate live video communication with service agents.
TPT STATIONS FOR TELEPRESENCE CENTERS
3D TELEPRESENCE SHOWCASE
display 3D TelePresence to make them dramatically more impressive than all other video kiosks.
This patented kiosk displays a person at life-size within a three dimensional setting with eye contact with the customer.
Unlike video kiosks that show a flat image of a person, this system brings the customer sales representative to life in the
store appearing three-dimensionally at life-size. Since many retail environments have numerous video monitors throughout the store,
a kiosk with a standard flat monitor will generally be ignored.
However, the three dimensional image of a TPT Showcase is a real eye-catcher. Furthermore, the high definition image is exceptionally sharp as it stands out with true depth of the 3D TelePresence format.
TELEPRESENCE CENTER APPLICATIONS